Most frequent questions and answers

You may wear any footwear to your appointment.

Yes. We specialise in removing ingrown toenails.

No. Please schedule your appointment times during the week.

Not normally. We are able to help without causing pain.

Yes, if a person is unable to come to the clinic we will arrange for a Podiatrist to come to your home. There will be an extra charge for this service.

There are a wide range of reasons to see a podiatrist but some typical foot conditions include heel pain, bunions, ingrown toenails, tinea, corns and calluses.  Some typical examples of why someone might see a podiatrist are:

  • Patient with diabetes and peripheral vascular disease, or neuropathy
  • Clinical diagnosis or history of foot or lower limb deformity
  • Clinical diagnosis of falls
  • Arthritis
  • Soft tissue and muscular pathologies
  • Circulatory diseases.

Podiatrists provide a wide range of services from the treatment of calluses to the treatment of bone and joint disorders. For conditions such as recurring sprains and chronic pain, podiatrists may prescribe foot orthoses.

The podiatrist’s scope of practice includes areas such as paediatrics, diabetes, sports injuries, structural problems, treatment of the elderly as well as general foot care.

Podiatrists with additional qualifications and registration may also perform foot surgery.

A referral from a GP is only required if you carry a Department of Veterans Affairs card, or are on a Medicare Care Plan or EPC Plan.

HICAPS is Australia’s leading claims and payments solution supporting 98% of health funds. With full facilities at our clinic you can enjoy on the spot claims, reducing your payable gap on the day. Please phone our clinic if you have any questions.

To allow us to help you best we suggest you bring some additional items to your first consultation including:

  • Referral letter if required

  • Private health fund card

  • Medicare card

  • Medical reports if you have a past history of foot and ankle pain

  • A selection of your normal footwear including shoes you wear most of the time, shoes that you experience pain in and shoes that you exercise in

  • Loose and comfortable clothing in case we need to assess your range of motion from your hip or hamstring

  • Previous X-rays, ultrasounds, CT and MRI scans

If you aren’t sure what to bring to your appointment simply contact us for more information.

We’ll discuss your symptoms, contributing factors, review your medical history and make an assessment of your condition. After providing an accurate diagnosis, Maisie will provide a customised treatment plan according to your needs before providing further education on your condition, how to manage it and how to best reduce the chance of it returning.

20-60 minutes depending on the condition and treatment required. To get a better understanding of the length of your appointment please call Karen on 0490 408 122 who will be able to assist you.